Privacy Policy – Flowdrill

Privacy Policy – Flowdrill

This privacy policy applies to all services and websites of Flowdrill B.V., located at Peppelkade 56, 3992 AK Houten, the Netherlands. We value your privacy and treat personal data with care. This document explains what data we collect, for what purposes, and how we protect it.

1. Who we are

Flowdrill B.V.
Peppelkade 56
3992 AK Houten
The Netherlands
Chamber of Commerce: 30062366
Email: info@flowdrill.com
Website: www.flowdrill.com

If you have any questions regarding privacy, please contact us using the details above.

2. What personal data do we collect?

We collect and process the following data, depending on how you use our website or services:

• Name and company name
• Job title and industry
• Email address and phone number
• IP address and browser information
• Website behavior (via cookies and analytics)
• Technical request details (e.g., about your application or material)
• Order data (if applicable)

3. Why do we collect this data?

We process your data for the following purposes only:

• To respond to sample requests, contact inquiries, or orders
• To provide tailored technical advice
• To improve our website and marketing performance
• To send newsletters (only with your consent)
• To comply with legal obligations (such as tax recordkeeping)

We base these processing activities on your consent, the performance of a contract, or our legitimate interest in improving our services.

4. Do we share your data with third parties?

Yes, but only when necessary for our operations. We work with trusted partners, such as:

• Hosting providers and IT service partners
• Analytics tools like Google Analytics (anonymized)
• Email marketing platforms (e.g., Mailchimp or similar)
• Logistics providers (for sample or product shipments)

We ensure that these parties handle your data securely and in compliance with GDPR.

5. Cookies and usage analytics

Our website uses functional, analytical, and marketing cookies. With your consent, we use cookies to:

• Optimize website functionality
• Collect visitor statistics (anonymous)
• Show you relevant content or ads through platforms like LinkedIn or Google
  
  

We ask for your consent via a cookie banner on your first visit. You can adjust your preferences or delete cookies at any time through your browser settings.

6. How we protect your data

We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access, or misuse. These include encryption (SSL), secure servers, and restricted data access.

7. Data retention

We do not store personal data longer than necessary for the purposes for which it was collected, unless legal obligations require otherwise.

Examples:

• Newsletter subscriptions: until you unsubscribe
• Invoice data: 7 years (legal requirement)

8. Your rights

You have the right to:

• Have your data corrected, deleted, or transferred
• Object to processing based on our legitimate interest
• Withdraw previously given consent
• Request access to the personal data we hold about you

To do so, please contact us at info@flowdrill.com. We will respond within 14 days.

9. Changes to this policy

We reserve the right to modify this policy at any time. The latest version is always available at www.flowdrill.com/privacy. This version was last updated on April 8, 2025.